Privacy Policy

infoInformation We Collect

To provide a seamless laundry service experience, we may collect the following information through our application:

• Camera – Used to capture images/videos of garments or pickup locations.
• Microphone – Used for audio recording when communicating with our support or riders.
• Location – Used to provide location-based services and optimize rider pick-ups.
• Storage – Used to store and access files for better app performance and order history.

settingsHow We Use Information

The data we collect is used primarily to provide and improve our services. Specifically:

• To process and manage your laundry orders accurately.
• To enhance user experience through personalized service.
• To improve our app performance and reliability.
• To ensure safe and timely delivery through location tracking.

historyData Retention

We retain user data only for as long as necessary to provide our services and comply with legal obligations.

person_checkUser Rights

Users have the right to access, update, or request deletion of their personal data. To make such requests, users can contact us using the details provided below.

securityData Sharing & Security

Your trust is our priority. We do not sell, trade, or share your personal data with third parties for marketing purposes.

We do not sell your personal data. We may use trusted third-party services strictly to provide and improve app functionality.

We may share information only when required by law or to protect the rights, safety, and security of users and the public.